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What I’ve been up to.

Upcoming Talk on User Experience Design for Librarians

I’ll be giving a talk on user experience design at the Canadian Library Association Ottawa Kick-Off on September 10th at the Ottawa Public Library, 120 Metcalfe St. We’ll be discussing how user-centred design methods can make happy patrons – whether they’re navigating the library website or the library itself.

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CodeFest 2013 Keynote

I’ll be giving a keynote address at the Web Experience Toolkit CodeFest 2013 on Friday, August 9th at The University of Ottawa. The topic is Making Happy Users: The Science Behind Good User Experiences. The Web Experience Toolkit community invites Web coders, designers, accessibility and usability professionals, technical writers and anyone else interested in contributing […]

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Girl Geek Dinners Ottawa: “Saving the World with User-Centred Design” April 25

I’ll be speaking at Girl Geek Dinners Ottawa on April 25, 2012. Imagine a world where critical user interfaces like those for emergency room tools, aircraft cockpits and nuclear reactor controls have been designed based on best guesses. These interfaces have never been tested with real doctors, pilots and nuclear control system operators. They are being […]

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