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Upcoming Talk on User Experience Design for Librarians

I’ll be giving a talk on user experience design at the Canadian Library Association Ottawa Kick-Off on September 10th at the Ottawa Public Library, 120 Metcalfe St. We’ll be discussing how user-centred design methods can make happy patrons – whether they’re navigating the library website or the library itself.

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Girl Geek Dinners Ottawa: “Saving the World with User-Centred Design” April 25

I’ll be speaking at Girl Geek Dinners Ottawa on April 25, 2012. Imagine a world where critical user interfaces like those for emergency room tools, aircraft cockpits and nuclear reactor controls have been designed based on best guesses. These interfaces have never been tested with real doctors, pilots and nuclear control system operators. They are being made from a single and detached perspective that does not focus on how people actually…more

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CodeFest 2013 Keynote

I’ll be giving a keynote address at the Web Experience Toolkit CodeFest 2013 on Friday, August 9th at The University of Ottawa. The topic is Making Happy Users: The Science Behind Good User Experiences. The Web Experience Toolkit community invites Web coders, designers, accessibility and usability professionals, technical writers and anyone else interested in contributing to the development of version 4 of the Web Experience Toolkit to join us. CodeFest…more

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UCD Girl Saved the World with User-Centred Design

  I spoke last night at a Girl Geeks Ottawa dinner, had a blast and met all sorts of interesting and fun gals. The organizers did a top-notch job and the venue and food at Grounded Ottawa was great. Thank you so much for inviting me to talk about User-Centred Design (UCD). Below you can see the presentation I gave. In it, I introduce our superhero, UCD Girl, who works tirelessly to save…more

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