I’ll be giving a talk on user experience design at the Canadian Library Association Ottawa Kick-Off on September 10th at the Ottawa Public Library, 120 Metcalfe St. We’ll be discussing how user-centred design methods can make happy patrons – whether they’re navigating the library website or the library itself.
Tag Archives | UX design
My presentation is available on Slideshare: Making Happy Users: The Science Behind Great User Experiences from Hilary Little
“EVERY DOLLAR SPENT ON UX BRINGS IN BETWEEN $2 AND $100 DOLLARS IN RETURN.” We all know the business case for doing user experience work: investing upfront in making products easy to use really pays off. It reduces project risk, cost and time while improving end user satisfaction, efficiency and effectiveness. (Don’t know the business case? […]
Empathy goes a long way. What motivators, challenges or pressures are the people around you experiencing? Nothing is done in a vacuum. Stay aware of how your actions might impact others. Before anything else, define what success is to you. Otherwise you’ll have no idea if you’re headed towards it or in the opposite direction. […]
What NOT to do – a list of things people never say about restaurant websites: Never said about restaurant websites.
User experience (UX) is the perceived sum of interactions, both positive and negative, that an end user has with a product or service. Elements of UX include usability, usefulness, credibility and accessibility For a more in-depth information, read Jacob Gube’s What is User Experience Design? Overview, Tools and Resources in Smashing Magazine.