Tag Archives | UX design

Upcoming Talk on User Experience Design for Librarians

I’ll be giving a talk on user experience design at the Canadian Library Association Ottawa Kick-Off on September 10th at the Ottawa Public Library, 120 Metcalfe St. We’ll be discussing how user-centred design methods can make happy patrons – whether they’re navigating the library website or the library itself.

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4 Reasons Your UX Investment Isn’t Paying Off

“EVERY DOLLAR SPENT ON UX BRINGS IN BETWEEN $2 AND $100 DOLLARS IN RETURN.” We all know the business case for doing user experience work: investing upfront in making products easy to use really pays off. It reduces project risk, cost and time while improving end user satisfaction, efficiency and effectiveness. (Don’t know the business case? […]

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10 Things User Experience Design Taught Me About Life

Empathy goes a long way. What motivators, challenges or pressures are the people around you experiencing? Nothing is done in a vacuum. Stay aware of how your actions might impact others. Before anything else, define what success is to you. Otherwise you’ll have no idea if you’re headed towards it or in the opposite direction. […]

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What is User Experience design?

User experience (UX) is the perceived sum of interactions, both positive and negative, that an end user has with a product or service. Elements of UX include usability, usefulness, credibility and accessibility For a more in-depth information, read Jacob Gube’s What is User Experience Design? Overview, Tools and Resources in Smashing Magazine.

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