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How to Make Happy Patrons: A Talk for the Canadian Library Association

Photo of Library Sign

Photo of Library Sign

On September 10, I spoke to Canadian Library Association on the science behind making good user experiences for libraries. Despite a couple of technical glitches, it was a fun talk and a great group. I’ve never spoken while sitting on stage with my legs hanging off before, but I quite liked it; it made the talk more personal and less formal. Here’s the slide deck I presented. Unlike the slides my audience saw, these are not green 😉

How to Make Happy Patrons: The Science Behind Good User Experiences with Libraries from Hilary Little
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CodeFest 2013 Keynote

I’ll be giving a keynote address at the Web Experience Toolkit CodeFest 2013 on Friday, August 9th at The University of Ottawa. The topic is Making Happy Users: The Science Behind Good User Experiences.

Making Happy Users: The Science Behind Good User Experience

The Web Experience Toolkit community invites Web coders, designers, accessibility and usability professionals, technical writers and anyone else interested in contributing to the development of version 4 of the Web Experience Toolkit to join us.

CodeFest 2013 will include activities for everyone, including:

  • keynote presentations,
  • code sprints,
  • breakout sessions,
  • a design jam, and
  • various regional satellite events.

This is a free, open, collaborative event for public servants, members of the Web Experience Toolkit community and interested persons and organizations.

The event looks like it will be a ton of fun. Come on down and join us!

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UCD Girl Saved the World with User-Centred Design

Picture of UCD Girl
UCD Girl - Protecting the World From Bad Design

 

I spoke last night at a Girl Geeks Ottawa dinner, had a blast and met all sorts of interesting and fun gals. The organizers did a top-notch job and the venue and food at Grounded Ottawa was great. Thank you so much for inviting me to talk about User-Centred Design (UCD).

Below you can see the presentation I gave. In it, I introduce our superhero, UCD Girl, who works tirelessly to save the world from bad design. Then we met Dave, her archenemy, who, despite good intentions, is known as Bad Design Dude.

Can she save him – and us – from the dark side?

As the epic battle between good and bad design plays out, you’ll learn the benefits of treating early designs as hypotheses that must be tested for usability with end users.

You’ll learn that design is inextricably linked to business value, and you’ll see some compelling examples of how this method saves companies big bucks.

Saving the World With User Centred Design by Hilary Little

View more presentations from Hilary Little